Privacy Policy


This document sets out the privacy policy of Xylo Systems Pty Ltd ABN 46 644 014 399 (referred to in this privacy policy as 'we', 'us', or 'our'). We take our privacy obligations seriously and we’ve created this privacy policy to explain how we store, maintain, use and disclose personal information. By providing personal information to us, you consent to our storage, maintenance, use and disclosing of personal information in accordance with this privacy policy.

Types of Personal Information We Collect

The personal information we collect may include the following:

  1. Name
  2. Mailing or street address
  3. Email address
  4. Social media information
  5. Telephone number and other contact details
  6. Age
  7. Date of birth
  8. Credit card or other payment information
  9. Information about your employment, role, and employer
  10. Information about your business or personal circumstances
  11. Information in connection with client surveys, questionnaires, and promotions
  12. Your device identity and type, I.P. address, geo-location information, page view statistics, advertising data, and standard web log information
  13. Information about third parties
  14. Any other information provided by you to us via our website or our online presence or otherwise required by us or provided by you.

How We Collect Personal Information

We may collect personal information either directly from you or from third parties, including where you:

  1. Contact us through our website
  2. Receive goods or services from us
  3. Submit any of our online sign-up forms
  4. Communicate with us via email, telephone, SMS, social applications, or otherwise
  5. Interact with our website, social applications, services, content, and advertising
  6. Invest in our business or enquire as to a potential purchase in our business
  7. Are affiliated with or connected to any of our existing customers

We may also collect personal information from you when you use or access our website or our social media pages. This may be done through the use of web analytics tools, 'cookies,' or other similar tracking technologies that allow us to track and analyze your website usage. Cookies are small files that store information on your computer, mobile phone, or other device and enable the creator of the cookie to identify when you visit different websites. If you do not wish information to be stored as a cookie, you can disable cookies in your web browser.

Use of Your Personal Information

We collect and use personal information for the following purposes:

  1. To provide goods, services, or information to you
  2. For record keeping and administrative purposes
  3. To provide information about you to our contractors, employees, consultants, agents, or other third parties for the purpose of providing goods or services to you
  4. To improve and optimize our service offering and customer experience
  5. To comply with our legal obligations, resolve disputes, or enforce our agreements with third parties
  6. To send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing
  7. To send you administrative messages, reminders, notices, updates, security alerts, and other information requested by you
  8. To consider an application of employment from you

De-Identification of Personal Information

The data we collect from the services may also have analytical value to us, our customers, our business partners, and our related entities. Where we have de-identified the data we have collected, we reserve the right to process and distribute the data we collect through our goods and services.


We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorized access. Our information technology systems are password-protected, and we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal information.


Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites, and we suggest you review the privacy policies of those websites before using them.

Requesting Access or Correcting Your Personal Information

If you wish to request access to the personal information we hold about you or correct any inaccuracies, please contact us using the contact details provided. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information, and we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.


If you wish to complain about how we handle your personal information held by us, please contact us using the details provided. We will investigate your complaint promptly and respond to you within a reasonable timeframe.

Contact Us

For further information about our privacy policy or practices, or to access or correct your personal information or make a complaint, please contact us using the details provided:

Name: Camille Goldstone-HenryEmail:

Our privacy policy was last updated on 27th September 2022.